Lower your expectations if you think it’s upscale. Not enough staff for all the guests staying at the resorts. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. Dear amritar624 It is wonderful to read that you and your partner enjoyed our Resort. And they didn't even have enough participants to do a water balloon fight while we were there. Food is good and we have 24/7 room service that works fast. We were thrilled to learn that you overall enjoyed your stay with us, especially due to our professional and helpful staff. Do these presidential, Hola, we are thinking of booking for July 2021. Is it the worst? It is different traveling during a pandemic. Located in breathtaking Caribbean destinations like Cancun, Punta Cana, and Jamaica, Royalton Luxury Resorts offers guests an All-In Luxury® experience which combines beautiful hotels and resorts with world-class amenities and services for the ultimate getaway in paradise. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. The Royalton Riviera Hotel Rooms: Again, our first view was in the dark but the rooms are not unlike the photos you see on their website. Please see our partners for more details. Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa? Which room amenities are available at Royalton Riviera Cancun Resort & Spa? Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. Please see our partners for more details. Does Royalton Riviera Cancun Resort & Spa have an airport shuttle? The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. Luxury regards Alfonso Lopez General Manager. 840 beautifully decorated luxury rooms and suites in various categories ; 11 pools and 1 children's splash park ; 9 specialty restaurants to please your palate ; 12 bars and 1 cafe to satisfy your every craving; Unlimited reservation-free dining; Sports Event Guarantee TM; Free Wi-Fi throughout the resort ; USB recharge stations ; Fitness Centre Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. I was totalling looking forward to going again, I rarely ever stay at a resort more than once and I travel alot. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. Room rates include meals and beverages at onsite restaurants and bars. Very big resort. I mean you could always find something to eat. Royalton Riviera Cancun Resort & Spa: Horrible - See 14,451 traveler reviews, 13,620 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. Golf clubs nearby Royalton Riviera Cancun Resort & Spa - All Inclusive Address: Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, 77500, Puerto Morelos, Mexico ( Show map ) Are there opportunities to exercise at Royalton Riviera Cancun Resort & Spa? This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The hotel is set in a beach area of Puerto Morelos. Royalton Riviera Maya Royalton Riviera Cancun Resort & Spa Features, Lock in the lowest price from these sites, ... that this hotel had the habit of giving you a different. Our reservations team will be glad to assist you with your. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online This is the version of our website addressed to speakers of English in the United States. There is a show each night at 9:15 p.m. which was a little late for our toddler he never made it to one of them. This is nowhere near a 5-star resort. I am so glad that you speak so highly of our staff who take such pride in the high level of personalized service they deliver. Overall great experience with property and staff! As we aim to provide all of our guests with a unique experience, we are all delighted that you enjoyed your stay at Royalton Riviera Cancun so much. Royalton Riviera Cancun Resort & Spa Features, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Royalton Riviera Cancun is a modern luxury resort in the popular vacation destination of Cancun. great place to be. The staff was fantastic. No complaints. Pleasant staff! The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Are there any historical sites close to Royalton Riviera Cancun Resort & Spa? Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. This is the version of our website addressed to speakers of English in the United States. Guests should bring some comfortable walking shoes, because it takes 15 to 20 minutes to get from one side of the resort to the other. Jetted tubs, free WiFi Boasting jetted bathtubs, the 840 guestrooms also offer free WiFi and free minibar items. There are more places to choose from in the Puerto Morelos area. Thank you again and we hope to welcome you again at Royalton. No cooking or cleaning. Luxury Regards, Alfonso Lopez General Manager, Our group of 14 stayed at the resort from December 22nd-27th. We have had a great pleasure reading your review. Yes, dry cleaning and laundry service are offered to guests. We apologize for not reaching your expectations. Everything you need to know about the Royalton Riviera Cancun Resort & Spa rooms … My husband's favorite was the Italian restaurant I loved Hunter restaurant and we also enjoyed the sports bar. We tipped the housekeepers everyday and our room was always stocked appropriately. Beach: Is it the prettiest beach I've been to? Room: The showers in the room and we got a junior luxury Suite were amazing. Guests enjoy the family friendliness. Trash. We are more than happy that you have enjoyed your trip to Royalton Riviera Cancun to its fullest! They’re pretty big, bright and modern. You get handed the food you would like at the buffet no more grabbing food yourself. Prices are the average nightly price provided by our partners and may not include all taxes and fees. more. I look forward to returning when we can enjoy more dining! Review collected in partnership with this hotel. We hope your ways will lead you back soon, and we could host you on many more inspiring yet relaxing stays. Other amenities include balconies, MP3 docks, and plasma TVs with cable channels. They did have a hot tub that was actually hot when we were there. Luxury regards Alfonso Lopez General Manager. Yes, it conveniently offers a business center, a banquet room, and conference facilities. Had a great time because I was with great company! I would do it again just bring my own liquor next time. There was plenty of room to social distance if you wanted to. We are truly sorry for the unforeseen circumstances you had experienced during your stay contributing to less than the expected experience of your holiday. Does Royalton Riviera Cancun Resort & Spa offer any business services? Our guests will be captivated by pristine beaches, charming architecture, and a soothing tropical ambiance, all of which exude a taste of modern luxury and understated elegance. Guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas, including on balconies, on the beach and by the pool. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. Love the energy of the place! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, Royalton Riviera Cancun Resort & Spa offers an airport shuttle for guests. Drinks were watered down, liquor wasn’t the real liquor. Costa Occidental de Isla Mujeres National Park is minutes away. You do have to wear a mask inside the restaurants and Buffet. Which popular attractions are close to Royalton Riviera Cancun Resort & Spa? We did not have to fight over beach chairs are lounge chairs at the pool like we did pre covid. Royalton CHIC Suites Cancun Resort & Spa is located right on the beautiful, white sand beaches of Cancun's hotel zone. ... guests staying at the resorts. Bar services take awhile. Your comments are extremely important to us, as they motivate us to continue to improve our services. Royalton Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Taxes and fees that are shown are estimates only. All of the 840 Royalton Riviera Cancun luxurious rooms and suites offer exclusive DreamBed™, high thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. Wonderful resort and accommodations. Also, is. I appreciate the feedback regarding your experience. Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), Piston Pueblo (3.2 miles), and The library (2.2 miles). Luxury regards Alfonso Lopez General Manager. Not bad just different. What food & drink options are available at Royalton Riviera Cancun Resort & Spa? Taxes and fees that are shown are estimates only. This new-generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. I specifically picked this Resort due to the family atmosphere and the kids Splash Park. Can I just say I have never seen so many entitled disrespectful travellers in my life? Opening day for the 1,250-room Royalton Riviera Cancun is planned for 2014. Ours had a gorgeous open-layout with the bath in full view of the room. Featuring facials and massage treatments, Royalton Riviera Cancun (Adults Only) Venue is located 2.7 km from Petempich Bay. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Some hurricane damage. We are thrilled to read that you were impressed by our facilities and services from our entire team. I would probably return in the future. I hope it will not be too long before we have the privilege of welcoming you back again. Our children will be 14yrs and 17yrs, are they allowed in all bars (except the Hideaway) including the sports bar. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This sprawling resort’s got lots to keep you busy. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. Thank you, Good day! What are some restaurants close to Royalton Riviera Cancun Resort & Spa? We traveled as a family of 4. But my husband and oldest child said the fire show was the best on Saturday night! See photos and read reviews for the Royalton Riviera Cancun Resort & Spa rooms in Puerto Morelos, Mexico. Dear montoyaashley Thank you for your comment. Place was clean! we were able to relax and be mostly without masks. The resort capacity is very low so we did not have to wait for dinners we got our six pm reservation every night! No. Own or manage this property? Each Royalton Luxury Resort is set in an idyllic location of truly stunning natural beauty. Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water … Staff came in room for pest control and left dead bugs all over our bed and everywhere else in the room the the front desk was rude to me when I called to report it. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We look forward to welcoming you back to Royalton Riviera Cancun. See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. WiFi is free, and this resort also features 8 outdoor pools and 10 restaurants. they clean it constantly and very well. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. What are some of the property amenities at Royalton Riviera Cancun Resort & Spa? I read so many comments prior to going and was scared because. Is parking available at Royalton Riviera Cancun Resort & Spa? Overall we made a lot of memories we had a great time like I said it took our mind off the world we are living in right now for 7 days:), This was my second time staying here, first time was Hideaway and it was fantastic. Rooms are super clean. Spotless and comfortable rooms, amazing spa, and beach all comments that we love to hear from guests when describing the Royalton experience. Turns out it was not my key it was the lock that needed the batteries changed which took forever. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotels near Royalton Riviera Cancun Resort & Spa, Puerto Morelos on Tripadvisor: Find 155,300 traveler reviews, 13,370 candid photos, and prices for 699 hotels near Royalton Riviera Cancun Resort & Spa in Puerto Morelos, Mexico. The other pools were heated and very enjoyable. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Luxury Chairman´s Two Bedroom Suite Ocean Front DC I have not need to restaurants in a year it was such a treat! No foam parties at the pool. I did enjoy the Indian it was fantastic. Dear rie71997 Thank you for the lovely review you posted on TripAdvisor. Many travelers enjoy visiting Zona Arqueologica El Rey (9.7 miles). Top room amenities include a minibar, air conditioning, and a flat screen TV. The Luxury Junior Suite accommodates up to five guests and has one king-size or two … Opened in 2015, the Royalton feels exactly like the mega-resort it is. I was a but disappointed that ZEN or the Caribbean restaurant was not open at all for the 7 days. I totally understand that due the covid everything was not operating as normal, so if you are planning on going have an open mind and be nice to the staff, wouldn't hurt to bring some tip $ either. Reservations for dining had to be made early in the morning, and there were only a few options. The accommodation consists of 4 storeys with 840 non-smoking rooms. Thank you for the compliments and recommendation about our resort and we look forward to the opportunity to serve you again soon. Response from General Manager, Director General at Royalton Riviera Cancun Resort & Spa. But it was our decision to do so and it did get my mind off the world for 7 days. Include a swimup bar, free wifi, and a lounge during their stay so it... 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